Shipping Policy

Last Updated: March 17, 2026

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed on the next business day.
• During high demand periods, processing may take up to 5 business days.
• All orders may undergo fraud screening, risk review, or identity verification before shipment.

We reserve the right to delay or cancel any order flagged as high-risk or potentially fraudulent.

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Shipping Destinations

We ship to:

• Spain
• European Union countries
• Selected international destinations

Availability is shown at checkout.

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Delivery Times

• Spain: 2–5 business days
• EU: 4–10 business days
• International: 7–20 business days

Delivery times are estimates and may vary due to customs clearance, courier delays, or external circumstances.

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Shipping Fees & Customs

• Shipping costs are calculated at checkout
• International customers are responsible for:
  • Import duties
  • VAT / local taxes
  • Customs clearance fees

Unpaid customs fees may result in return or abandonment of the package. Shipping fees are non-refundable.

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Tracking & Delivery

• Tracking information provided when available
• Signature may be required upon delivery
• Risk transfers to customer upon delivery confirmation
• Any delivery issue must be reported within 7 days